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Back Up PackCapture Videos to Google Drive Using Make.com
Back Up PackCapture Videos to Google Drive Using Make.com
This guide explains how to automatically send your PackCapture packing videos to your own Google Drive account using Make.com.
This option is useful if you want to keep an additional copy of your PackCapture recordings in your own Google Drive folder.
Note: This can be used to send Video files to other services too such as:
Box
OneDrive
FTP
Many more
Simply switch out the GoogleDrive module below with the moduel for the other storage service.
How it works
How it works
When a video is recorded in PackCapture, PackCapture can send the video details to your Make.com webhook. Make then downloads the video file and uploads it to your selected Google Drive folder.
PackCapture
↓
Make Webhook
↓
HTTP - Download a file
↓
Google Drive - Upload a file
↓
Your Google Drive folder
Before you start
Before you start
You will need:
A PackCapture account with Make/Zapier integration enabled.
A Make.com account.
A Google account with access to Google Drive.
A Google Drive folder where you want PackCapture videos saved.
Important: Video files can be large. Make.com file-size limits depend on your Make plan. If your videos are not uploading, check your Make plan’s file-size limit.
Step 1 — Create a new scenario in Make
Step 1 — Create a new scenario in Make
Log in to your Make.com account.
Click Create a new scenario.
Add the first module.
Search for Webhooks.
Select Custom webhook.
Step 2 — Create your Make webhook
Step 2 — Create your Make webhook
In the Webhooks module, choose Custom webhook.
Click Add to create a new webhook.
Name it something like:
PackCapture Video Backup
Click Save.
Copy the webhook URL shown by Make.
It will look similar to this:
https://hook.us1.make.com/xxxxxxxxxxxxxxxx
Keep this URL private. Anyone with this URL may be able to send data to your Make scenario.
Screenshot suggestion: Show the webhook URL inside Make with a note saying “Copy this URL”.
Step 3 — Add the HTTP module
Step 3 — Add the HTTP module
Next, add a module between the webhook and Google Drive.
Click the + button after the webhook module.
Search for HTTP.
Select Download a file.
In the URL field, select the video URL from the PackCapture webhook data.
The field may appear as something like:
Video URL
AWS URL
File URL
Recording URL
This step tells Make to download the actual video file before uploading it to Google Drive.
Screenshot suggestion: Show the HTTP module with the PackCapture video URL mapped into the URL field.
Step 4 — Add the Google Drive upload module
Step 4 — Add the Google Drive upload module
Click the + button after the HTTP module.
Search for Google Drive.
Select Upload a File.
Connect your Google Drive account when prompted.
Choose the Google Drive folder where you want PackCapture videos saved.
Recommended folder example:
Google Drive / PackCapture Videos
Step 5 — Map the file into Google Drive
Step 5 — Map the file into Google Drive
In the Google Drive Upload a File module, set the fields as follows.
File
File
Select:
Map
File Name
File Name
Use the PackCapture barcode, order number, or recording ID.
For example:
Barcode + ".mp4"
or:
Order ID + ".mp4"
Make sure the file name includes the video extension, such as:
.mp4
Example final file name:
ORDER-12345.mp4
Data
Data
For the Data field, choose the file data from the HTTP module.
It may appear as:
HTTP - Download a file: Data
or:
HTTP - Download a file [bundle]
This is the downloaded video file that Google Drive will upload.
File set to Map
File Name using the barcode/order number plus .mp4
Data mapped from the HTTP download module
Step 6 — Add your Make webhook URL in PackCapture
Step 6 — Add your Make webhook URL in PackCapture
Log in to PackCapture.
Go to Admin.
Find Make/Zapier Integration (Note, not available on all Plans)
Turn the integration ON.
Paste your Make webhook URL into the webhook field.
Click Save.
Example:
https://hook.us1.make.com/xxxxxxxxxxxxxxxx
Step 7 — Test the scenario
Step 7 — Test the scenario
In Make, click Run once.
Go to PackCapture.
Record and save a short test video.
Wait for the scenario to run.
Check your selected Google Drive folder.
You should see the PackCapture video appear in Google Drive.
If the test works, return to Make and switch the scenario ON.
Troubleshooting
Troubleshooting
The video does not appear in Google Drive
The video does not appear in Google Drive
Check that:
Your Make scenario is turned ON.
The webhook URL has been copied correctly into PackCapture.
The HTTP module is using the PackCapture video URL.
The Google Drive module is using the HTTP module’s downloaded file data.
Your Google Drive connection is still active.
The Make scenario runs, but Google Drive upload fails
The Make scenario runs, but Google Drive upload fails
This usually means the Google Drive module is not receiving the actual file data.
Check the Google Drive module:
File = Map
File Name = Barcode or Order ID + ".mp4"
Data = HTTP - Download a file: Data
Do not map the original video URL directly into the Google Drive file data field. The HTTP module must download the file first.
The file uploads, but it has no video extension
The file uploads, but it has no video extension
Make sure your file name includes:
.mp4
For example:
ORDER-12345.mp4
If your browser records in another format, such as WebM, use:
.webm
The file is too large
The file is too large
Video files can be large. If Make stops or fails during upload, your Make plan may not support files of that size.
Try testing with a short video first. If short videos work but longer videos fail, check your Make.com plan limits.
The video link has expired
The video link has expired
If the video URL sent by PackCapture expires before Make downloads it, the upload may fail.
To reduce this risk:
Keep the Make scenario turned ON.
Avoid long delays between the PackCapture webhook and the HTTP download step.
Test using a newly recorded video.
Duplicate file names
Duplicate file names
If you record multiple videos with the same barcode or order number, Google Drive may receive files with duplicate names.
To avoid this, include a timestamp in the file name.
Example:
Order ID + "-" + Recording Date + ".mp4"
Example final file name:
ORDER-12345-2026-06-11.mp4
Security note
Security note
Your Make webhook URL should be kept private. Do not post it publicly or share it with people who do not need access.
Your videos will be uploaded to the Google Drive account connected inside your Make scenario. Make sure you connect the correct Google account and choose the correct destination folder.
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