Packcapture.com
Capture Packing videos and retrieve them anywhere from our cloud database. Share them with your Cin7Core Account and provide your customer service team or customers with indisputable video evidence for every order, significantly reducing disputes and enhancing customer trust.
Cin7Core Integration
This guide is to send your Packing Video URLs to your Cin7Core Account, to attach them to each order. You may wish to do this for 2 reasons:
1. Have your customer service easily be able to access the video in the Cin7 Sales Order itself
2. Embed the URL into the Shipping Emails to your customers, so they can see the video link when they receive this email
First, sign up for a free account at Make.com. Make (similar to Zapier) is a platform which can integrate apps and other platforms, in this case PackCapture and Cin7Core.
Create a new Scenario. The first module is a 'webhook'. From the list of apps at the bottom, select "Webhooks", then select "Custom Webhook". Click this module, and click Add. Name the webhook anything, then click "Save". This will then give you a URL for the webhook. Copy this URL
In your PackCapture Platform, go to the Admin section and find the toggle under "Enable Make.com/Zapier Integration?". Turn this toggle on. An input box will appear, copy the webhook URL you copied, into this box. You will need to test the connection, therefore back in Make.com, press the "Run Once" button at the bottom left, return to PackCapture and record the packing of an order. It can be a test order, so any barcode can be used. If the connection is working correctly, back in Make.com it will have pulled in the barcode number and URL for the video.
Return to Make.com. The next Module to add is a Dear Inventory Module. Cin7Core was formally called Dear Inventory, so their app is still listed as Dear. If you cannot find Dear Inventory, search for Cin7Core as it may have been updated.
From the list of apps, find "Dear Inventory" and select the specific module called "List Sales". Open the module and connect to your Dear Account by clicking "Add" at the top of the Module. After clicking Add it will ask for your API Key and Account ID.
You can Generate this in your Cin7Core account, by going to Integration-->API-->Cin7CoreAPI and click on the + sign to generate an API Connection.
Once generated, copy these details back into the Make scenario.
In our example the Barcode we're scanning in Packcapture is the Cin7Core 'order number', so this is what we'll use to search for the order. It may appear on your packing slip as the 'Quote Number'. You may need to record a test packing video in PackCapture, after you able pressed the "PLAY" button in the Make.com scenario, so be able to see the 'Barcode' Variable below.
When recording videos in PackCapture you can record them against other fields instead, such as the Invoice Number etc. Click OK.
The next module you need to add is the final one, and it is a Dear Inventory"Update a Sale Module". In the Sale ID field, add the "Sale ID" from module 2. This may only show after you run another test pack from PackCapture. This time when you run a test pack, run it for an order in your Cin7Core Account which is currently open.
Scroll down in this module to the Shipping Notes section. Select the "URL" form module 1. Click OK.
This will add the packing video URL into the Shipping Notes section in your Cin7 Account. Of course you can add elsewhere you'd prefer, you simple add the "URL" into a different field in this module to achieve this.
Your integration is now ready to go. To commence, ensure you save the scenario and press the PLAY or "Run Once" button in the bottom left. You can now close make.com