Packcapture.com

Integrations

Shopify Integration

This guide is to send your Packing Video URLs to your shopify store, to attach them to each order. You may wish to do this for 2 reasons:

1. Have your customer service easily be able to access the video in the Shopify order itself

2. Embed the URL into the Shipping Emails to your customers, so they can see the video link when they receive this email

First, sign up for a free account at Make.com. Make (similar to Zapier) is a platform which can integrate apps and other platforms, in this case PackCapture and Shopify.

Create a new Scenario. The first module is a 'webhook'. From the list of apps at the bottom, select "Webhooks", then select "Custom Webhook". Click this module, and click Add. Name the webhook anything, then click "Save". This will then give you a URL for the webhook. Copy this URL

In your PackCapture Platform, go to the Admin section and find the toggle under "Enable Make.com/Zapier Integration?". Turn this toggle on. An input box will appear, copy the webhook URL you copied, into this box. You will need to test the connection, therefore back in Make.com, press the "Run Once" button at the bottom left, return to PackCapture and record the packing of an order. It can be a test order, so any barcode can be used. If the connection is working correctly, back in Make.com it will have pulled in the barcode number and URL for the video.

Return to Make.com. The next Module to add is a Shopify Module. From the list of apps, find "Shopify" and select the specific module called "Search for Orders". Open the module and connect to your Shopify store by clicking "Add" at the top of the Module. Once connected you can click the "Name" filed and select the "Barcode" Attribute. In our example the Barcode we're scanning in Packcapture is the Shopify 'order number', so this is what we'll use to search for the order. Click OK.

The next module you need to add is the final one, and it is a Shopify "Update an Order Module". In the Order ID field, add the "Order ID" from module 2. This may only show after you run another test pack from PackCapture. This time when you run a test pack, run it for an order in your shopify which is currently open.

Scroll down in this module to the Note attributes section. Add a new Item called "VideoURL" and in the value field, select the URL form module 1. Click OK.

Your integration is now ready to go. To commence, ensure you save the scenario and press the PLAY or "Run Once" button in the bottom left. You can now close make.com

(OPTIONAL) Embed Packing URL in Shipping Confirmation Emails

<p> Order Packing Video: {{ attributes.VideoURL }}</p>

Copy this code into the template for the Shipping confirmation. To find these templates, in your store click Settings-->Notifications-->Customer Notifications and click on "Shipping Confirmation". Then Click "Edit Code".

Copy the code above below the email_title code, see screenshot below. Then click "Save"

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